Privacy Policy

At Tarsil Systems (Pvt.) Ltd., we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use the Tarsil mobile application for Android devices (for field staff) and the Tarsil Cloud web application (for business owners, managerial staff, or administration).

Information We Collect:

Personal Information: We may collect certain personal information, such as your name, email address, and contact details when you register an account or communicate with us.

Device Information: We may collect device-specific information, including your device model, operating system version, unique device identifiers, and mobile network information.

Contacts: You may choose to use “Import Customers” features in Tarsil Android Mobile Application, to bulk import your customers contact information from your phone book to your customers data in your Tarsil account.

Usage Information: We may collect information about how you use the App, such as the features you access, interactions with the App, and performance data.

Background Location Service Access: Tarsil’s mobile application utilizes background location service access to provide you with enhanced features and optimize your user experience. We understand the importance of privacy and want to transparently explain why we request this access and how we use it.

Route Optimization: By accessing your device’s background location, we can offer efficient route planning and optimization features. This helps you save time and resources by suggesting the most optimal routes for your field operations.

Real-time Tracking: Background location access allows us to track your location even when the app is running in the background. This enables us to provide accurate real-time tracking and monitoring of your field team’s activities, ensuring efficient management and improved operational visibility.

Geofencing and Notifications: With background location access, we can implement geofencing functionality. This enables us to send timely notifications and alerts based on your location, such as when you enter or exit designated areas or reach specific destinations.

Data Analysis and Improvements: By collecting background location data, we can analyze usage patterns, identify areas for improvement, and enhance our app’s performance and features. This data is anonymized and used in aggregate form to improve the overall functionality and user experience of our app.

Rest assured, we prioritize the security and privacy of your data. We do not share your location information with third parties without your explicit consent, and all data is securely stored and processed in accordance with relevant privacy laws and regulations.

You have full control over your location settings and can disable background location access at any time through your device’s settings. However, please note that doing so may limit the vital functionality and effectiveness of certain features within our app.

We value your trust and strive to provide a seamless and secure experience with Tarsil. If you have any questions or concerns regarding our background location service access, please feel free to contact us at cs(at)tarsil.pk.

Use of Information:

Provide and Improve Services: We use your information to provide and improve the App’s functionality, features, and user experience.

Communication: We may send you important notifications, updates, and promotional offers related to the App and our services.

Analytics and Personalization: We may use your information to analyze usage patterns, conduct research, and personalize your experience with the App.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We regularly review and update our security practices to ensure the highest level of data protection.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Third-Party Services:

The App may include third-party services or links to external websites. Please note that these services and websites have their own privacy policies, and we are not responsible for their practices.

Compliance with Laws:

We comply with applicable privacy laws and regulations, including the requirements set forth by Android’s privacy policy regulations.

Your Choices:

You have the right to access, update, and delete your personal information. You can exercise these rights by contacting us through the provided contact information.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes and seek your consent if required by applicable laws.

For any questions or concerns regarding our Privacy Policy or the protection of your personal information, please contact us at cs(at)tarsil.pk.

This Privacy Policy is effective as of 1^st July, 2023.